Recent recruitment campaigns: some case studies

Centrex

Centrex was seeking 13 permanent Lay Advisory Panel Members to join its Race and Diversity Unit.The success of the panel hinges greatly on selecting individuals with the right mix of experience, background and expertise. The appointees had to have a wealth of knowledge in race and diversity issues and be from all walks of life.

Download the Centrex case study (Adobe Acrobat, 900KB)

Court Boards

In order to create a unified administration for all the courts in England and Wales, the Department for Constitutional Affairs (DCA) are establishing 42 community focussed Court Boards across England and Wales to allow magistrates and local people to contribute their

The DCA needed to recruit six people to each of the 42 Court Boards, including two Magistrates, two people with knowledge and experience of the courts and two individuals who represented the local community.

Download the Court Boards case study (Adobe Acrobat, 970KB)

HBOS

HBOS Retail needed to tackle the levels of attrition within its contact centres. As part of a number of measures, the group decided to review its recruitment strategy. The company needed to recruit large volumes of people for its retail contact centres across nine locations, and instigate assessment processes which would support a drive to reducing staff attrition.

Download the HBOS case study (Adobe Acrobat, 104 KB)

LTGDC

Finding the right individual for a Chief Executive, Communication Director or Head of Planning role to lead a Public Sector organisation through change and growth can be a challenge in itself. However, when it comes to a new start up body, the resourcing issues become considerably more complex.

Download the LTGDC case study (Adobe Acrobat, 145KB)

Equality 2005

Capita Resourcing was commissioned to recruit circa 25 members of Equality 2025– the United Kingdom Advisory Network on Disability Equality. These were Public Appointments, scrutinised by OCPA, and made by the Minister for Disabled People.

Download the Equality 2025 case study (Adobe Acrobat, 2455KB)