Capita Resourcing
 
 

 

The recent Health Service Journal advert stated that the Deputy Director - Gateway Review and ProCure 21 post was based in London. However, please note that this role is actually based in Leeds. Please accept our apologies for any confusion.


 

We are currently recruting for the following positions:

 

Deputy Director – Gateway Review and ProCure 21

Head of Customer Insight

 


Deputy Director – Gateway Review and ProCure 21

 

£55,000 to £77,000
Leeds

 

The Department of Health has the vital role of disseminating and delivering the Government’s health policy to improve the wellbeing of everyone in England. You will play a central role in our strategic management, reporting directly to the Head of Gateway Review and Director of Estates and Facilities.

The Role

In particular, you will devote the majority of your time to using the Office of Government Commerce Gateway Review process to support the delivery of projects and programmes in the Department, Arms Length Bodies and the NHS. Your remit will also extend to harnessing the ProCure 21 framework to drive best value and construction activity in the NHS, making certain that functional buildings are delivered faster, at optimum cost and address sustainability. This framework will be central to ensuring better patient services by creating a physical environment to support service reconfiguration and the shift to primary care and community hospitals.

Naturally, you will bring a proven track record of delivering complex projects and programmes at senior management level. This will have given you highly developed analytical and problem-solving skills, impressive ability in evidence based decision-making and extensive experience of project, programme and team leadership. Above all, you are familiar with engaging and influencing senior stakeholders across a range of environments, and deploying consultants and virtual teams from other organisations to ensure effective programme delivery.

The starting salary for this position will be in the range £55,000 to £77,000, but more may be available for an exceptional candidate. The position is offered on an up to two year, fixed-term secondment with the possibility of extension, or as a permanent post. We would particularly welcome applications from members of minority ethnic groups and people with disabilities who are currently under
represented within the Senior Civil Service.

If you feel you have the skills for this role, please...


Closing date for applications is 4pm on Wednesday 28 February 2007. Please quote reference B8761 in all correspondence.


Head of Customer Insight

 

£65,000 to £77,000 (more for an exceptional candidate)
London

 

The Department of Health is engaged in an ambitious programme of investment and reform, to create world-class health and social care services that put the public and patients at the heart of care. You will enjoy considerable impact on health and social care strategy, as you take ownership of our Health Insight Unit and lead it to become a powerful influence on the design of change.

Our aim is to create self-improving, locally-driven and more innovative services that put the public, patients and users at their heart. You will help to make it happen, as you establish core customer definitions and approaches for the Department, embed customer focus in everything we do, and support NHS and social care organisations to adopt more user-centred approaches. To this end, you will research and fully understand customer behaviours and attitudes, develop robust measures of customer satisfaction, create meaningful benchmarks to monitor our progress and achievements and influence the design of a wide range of health and care policies, to ensure the customer voice is always heard.

As you can imagine, we require a real and rising talent for this influential role. Excited by working with Ministers and very senior civil servants, you will be someone who has already delivered change in complex private or public sector organisations. An inspiring leader, you will be ready to boost the performance of every member of your team, whilst focusing on strategic outcomes, delivering measurable results and working across traditional boundaries. Finally, it goes without saying that you have a deep understanding of customer insight, are skilled and creative in analysing large-scale data, and are outstanding in presenting persuasively to diverse audiences.

The starting salary for this permanent position will be in the range of£65,000 to £77,000, but more may be available for an exceptional candidate. Secondments and flexible working patterns will also be considered.

We would particularly welcome applications from members of black and minority ethnic groups and people with disabilities, who are currently under represented within our Senior Civil Service.

If you feel you have the skills for this role, please...


Closing date for applications is 4pm on Friday 9 March 2007. Please quote reference B8772 in all correspondence.


 

The Department aims to be a modern and equitable employer. We recognise and encourage the potential of a diverse workforce and positively welcome all applications and appoint on merit.

 Investor In People logo Positive about Disabled People logo

 

How to Apply

Apply On-Line

If you are unable to apply on-line or need help, please call 0870 833 3628.

 

-
 

 Back to top